Insurance Office of America has added operational leader Robert J. Peters to its Longwood, Fla., headquarters.
Peters joins IOA’s growing team as senior vice president of insurance operations, a newly created enterprise role focused on driving operational standardization and efficiency across all locations.
Peters past work in the industry includes process design/redesign, capacity planning, performance optimization, and improving profitability.
With over 25 years’ experience in the insurance industry, Peters has held such positions as SVP of enterprise operations, SVP of policy processing, and chief operations officer.
Insurance Office of America (IOA) is a full-service independent insurance agency founded in 1988. IOA is ranked 13th on Insurance Journal‘s 2018 Top 100 Independent Property/Casualty Agencies report. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,000 associates located in over 50 offices in the U.S. and London.
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